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FEATURED CASE STUDIES & LATEST NEWS

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GRUNDFOS Pumps Double Warranty Promotion

Wednesday, 19 July 2017
GRUNDFOS Pumps Double Warranty Promo now at Dowdens Pumping & Water Treatment

GRUNDFOS are so confident their pumps are the most reliable on the market they are offering free DOUBLE WARRANTY (as part of their Business Booster program) to customers who purchase an eligible pump* from a participating Grundfos Authorised Dealer and have it registered instore. Dowdens Pumping & Water Treatment's Rockhampton and Mackay branches are both Authorised GRUNDFOS Dealers and are therefore participating in this exciting promotion.

HOW TO REGISTER FOR GRUNDFOS DOUBLE WARRANTY

All eligible Grundfos pumps* purchased must be registered in-store at either the Rockhampton Branch or Mackay Branch of Dowdens Pumping & Water Treatment (Grundfos Authorised Dealers) from which the pump is purchased from in order to qualify for DOUBLE WARRANTY. Please be aware that there is no other way to register eligible pump* purchases for DOUBLE WARRANTY!

Once a Grundfos product has been successfully registered in-store by Dowdens Pumping & Water Treatment (Mackay or Rockhampton Branches), customers will receive an email confirmation of the registration sent to their nominated email address. A copy of this confirmation must be kept, in addition to the original Tax Invoice as proof of purchase.

* BELOW IS AN OVERVIEW OF THE ELIGIBLE GRUNDFOS PUMPS:

  • ALL Grundfos 3" (SQ & SQE) Submersible Pumps
  • ALL Grundfos 4" (SP & SPA) Submersible Pumps
  • Selected Grundfos Domestic Pressure Systems (CME Booster, CM Booster Self-Priming, CM-PS, CM Basic, SB, SBA, SB with PMRain, JPB [formerly known as JP / JP-PM], JPB with PMRain, JPC and JPC with PMRain)
  • Selected Grundfos Domestic Wastewater Pumps (SOLOLIFT2 & UNILIFT [CC, KP, AP12, AP35, AP50, AP35B and AP50B])
  • TO VIEW THE FULL LISTING OF ELIGIBLE GRUNDFOS PUMPS BY MODEL NAME CLICK HERE.

GRUNDFOS Pumps Double Warranty Promo now available at Dowdens Pumping & Water Treatment

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Water Treatment System (Ultrapure Water Production)

Case Study

Customer: Sullivan Nicolaides Pathology

Location: Bowen Hills, QLD

Specifications & Features:

Sullivan Nicolaides Pathology

Dowdens Pumping & Water Treatment's Brisbane branch has built a strong relationship with Sullivan Nicolaides Pathology (SNP) after more than 25 years of providing high purity water treatment systems / solutions for 22 of their Commercial Testing Pathology laboratories - from as far north as Cairns, down south to Coffs Harbour and everywhere in between. The majority of Dowdens Pumping & Water Treatment's high purity water treatment systems are used primarily in Sullivan Nicolaides blood testing machines. SNP was formed in 1956 when Dr John Sullivan started a small pathology practice to service local families in and around Brisbane. Dr Nick Nicolaides joined him 18 months later and since then, it has grown to one of the largest and most trusted pathology practices in Australia.

The PROBLEM:

Tap or 'town' water contains many substances that if left untreated, can react with the reagents used in controlled laboratory tests, causing positive or negative interference which leads to unreliable test results. Cations such as sodium, calcium, magnesium or iron; anions such as bicarbonate, chloride and sulfate; and other inorganic ions, are commonly found in tap water. A number of other contaminants - such as pyrogens, nucleases, alkaline phosphatase and endotoxins may be present. As they are not harmful for human consumption, they are not thoroughly regulated or tested in the course of South-East Queensland municipalities potable water treatment and distribution. These contaminants are detrimental to experimental / laboratory processes that require precision, high sensitivity and precise instrumental operation.

Boonal Joint Venture - Coal Load Facility Dewatering Pump

Details:

Our SOLUTION:

Water purification is highly dependent upon local (and even site-specific) variations in the make-up of the town / tap water quality, which can differ greatly from place to place. For this reason Dowdens Engineers have designed each and every SNP high purity water treatment system individually, with local and site specific feed water characteristics in mind. The most recent system was installed at SNP's Central Laboratory located in Bowen Hills, QLD.

After careful analysis of the town water being delivered directly to SNP's Bowen Hills Laboratory a turn-key 'looped' treatment system was designed, manufactured and incorporated into SNP's existing Building Maintenance System (BMS). The first stage of this looped system is pre-treatment of the town water via a set of Duplex Carbon Filters and Water Softeners. The water is then fed through Duplex Matten Reverse Osmosis systems and Duplex 10" Deionisers and then stored in four 1,000L loop tanks. This treated water then passes through a set of four Deioniser Polishing Systems which (via a pump) is recirculated into and around the labs as 18 MΩ/cm ultrapure water (UPW).

This 'looped' high purity water treatment system delivers 56,000L of 18 MΩ/cm UPW / day - providing not only the capacity required for SNP's entire Bowen Hills Central Laboratory, but also delivering sufficient redundancy so that during times of service / maintenance the lab and testing machines are never without sufficient UPW to remain operational.

Dowdens Pumping - Brisbane's design philosophy for this project was: Cost Effectiveness - Ease of Installation - Simple & Reliable Plant Operation - System Reliability & Reduction of Ongoing Maintenance Costs. The entire SNP high purity water treatment system was designed, manufactured, installed and commissioned on time and within budget.

Sullivan Nicolaides Pathology's Central Laboratory [Bowen Hills, QLD] - Key Components:

...

As an Australian owned company that began life in 1973 selling and servicing all manner of water treatment equipment, Dowdens has grown to employ over 160 staff situated across 4 branches in Mackay, Proserpine, Rockhampton and Brisbane permitting us to confidently service customers throughout Queensland, nationally and internationally. From project inception through to final commissioning - the team at Dowdens has the ability to deliver complete specialised long-term engineered solutions that are practical and innovative, ensuring our clients benefit from greater productivity and reduced equipment downtime.

With dedicated departments of industry trained engineers, draftsmen, project managers, sales staff and tradespeople including fitters, mechanics, polywelders, machinists, plumbers, electricians and boiler makers - Dowdens Pumping & Water Treatment offer an unmatched range of world-class engineered solutions for any type of water management project. We truly are Queensland's premier one-stop-shop for pumping and water treatment systems!

Boonal Joint Venture - Coal Load Facility Dewatering Pump


 
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Cannonvale Medical Centre Water Treatment System post Cyclone Debbie

Wednesday, 19 April 2017

Severe Tropical Cyclone Debbie made landfall near Airlie Beach on the Nth QLD coast 28th March 2017. It was a slow-moving category 4 system that generated wind gusts exceeding 160 km/hr, heavy rainfall and storm surges along the Nth QLD coastline. 27 hours later, after having tracked inland over Airlie Beach, Proserpine, Cannonvale and Collinsville it was downgraded to a Tropical Low. Dowdens Pumping & Water Treatment's Proserpine Branch is again open for business.

Cannonvale was amongst the hardest hit regions during Cyclone Debbie, so it was no surprise to Dowdens Pumping & Water Treatment's Proserpine Branch to hear Queensland Health had been advised they couldn't be guaranteed potable water supply to their Whitsunday Community Health Centre located in Cannonvale immediately after Cyclone Debbie.

Luckily Dowdens Pumping & Water Treatment's Head Office in Mackay had a portable Ultrafiltration Treatment System available, capable of supplying up to 70,000 litres of potable water per day. Queensland Health and the Whitsunday Community Health Centre in Cannonvale instructed Dowdens Pumping to supply/install the unit immediately on a temporary 'Hire' agreement in-case all mains water supply was lost.

There were two water sources available at the time - the mains water supply or bore water from the Proserpine Hospital. Queensland Health instructed Dowdens to connect the UF Treatment System to the bore water supply, in an effort to remain as self-sufficient as possible post-Cyclone Debbie.

PURION - Water Treatment Products by the Dowdens Group

Dowdens Pumping have previously completed numerous bore water filtration systems treating bore water with our own brand of PURION Iron Removal Filters, so this emergency UF Treatment System was quick and easy to install. PURION Iron Removal Filters pre-treat the bore water before running it through the Ultrafiltration System which then doses the filtrate with liquid chlorine to further disinfect.

Once treated Dowdens Pumping manually transported numerous loads of the potable water from the Proserpine Hospital (where the UF System was installed) directly to the Whitsunday Community Health Centre in Cannonvale, where it was stored in a potable water grade storage tank. The treated water was then used to supply the medical centre. The entire supply/installation and commissioning was successfully completed on Saturday 1st of April - only 4 days after Cyclone Debbie had hit.

If you are ever in need of potable water during a storm or emergency contact Dowdens Pumping & Water Treatment. Dowdens only require access to a reasonable source of water (bore, dam, creek) and power (generator or mains power) and we can guarantee same day potable water supply, in any situation!

Dowdens Pumping & Water Treatment installing a temporary Water Treatment Plant at Proserpine Hospital [Cyclone Debbie 2017]

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Heavy Vehicle Wash Bay

Case Study

Customer: Downer EDI Mining

Location: Tarong, QLD

Specifications & Features:

Downer EDI Mining Pty Ltd

Downer EDI Mining [a division of Downer EDI Limited] has engaged Dowdens Pumping & Water Treatment [Brisbane] to design, manufacture, install and commission a Heavy Vehicle Wash Bay and associated plant treatment equipment at the Meandu Coal Mine located in Tarong, South East Queensland.

Since January 2013 Downer EDI Mining has been providing mining services at Meandu Mine as part of their long-term rolling contract with TEC Coal Pty Ltd, a wholly owned subsidiary of Stanwell Corporation Limited. Downer provides a total mine service to TEC Coal, including mine management, planning, drilling, overburden removal (including dragline and truck-and-shovel operations), coal mining, coal processing, rehabilitation, and maintenance of mobile and fixed plant.

Downer EDI's Heavy Vehicle Wash Bay project tender was won primarily due to Dowdens ability to expertly design / manufacture / install and commission specialised equipment, built in-house & onsite to meet our specific client's unique requirements. With a history of successful installations over the past 15 years within the Queensland Mining Sector, Dowdens is Queensland's premier pumping & water treatment organisation.

Downer's project brief to Dowdens Brisbane was for the design / manufacture / installation and commissioning of a Heavy Vehicle Wash Bay capable of processing a minimum of 5 vehicles per day, with each vehicle taking approximately 1 hour to wash. Meandu Mine required this new Heavy Vehicle Wash Bay to be constructed after the mine had recently purchased a fleet of new generation trucks (KOMATSU 830E Trucks) which are considerably larger in size compared to their existing fleet.

Dowdens Pumping & Water Treatment - Meandu Coal Mine Heavy Vehicle Wash Bay [Tarong, QLD]

Details:

To ensure Meandu Mine continued to meet their Environmental Discharge requirements Dowdens designed and incorporated 4x Settling Pits & 3x Oily Water Separators into the construction of the Heavy Vehicle Wash Bay. In Queensland it is a legal requirement for mine sites to treat (separate) any sludge or oil from any waste water coming from a Heavy Vehicle Wash Bay.

Pictured below you can see the 4x large Settling Pits (empty) that are used to catch / store (via gravity feed) waste water from the Wash Pad area. The waste water generally contains some grease, oil, coal fine and soil (mud). The coal fine, mud and other solid particles washed off the trucks is allowed to settle to the bottom of the Settling Pits - the pits are then intermittently emptied by a Bobcat excavator.

The waste water (still containing grease and oil) is pumped from the Settling Pits via progressive cavity pumps into 3 individual 'Oily Water Separators' to remove the remaining contaminants. Once the waste water has been through this treatment stage it is pumped back into Meandu Mine's network of onsite holding dams to be used in other site extraction and processing applications.

Dowdens design philosophy for this project was: Cost Effectiveness - Current Best Practice - Ease of Installation - Simple Plant Operation - Plant Reliability & Reduced Maintenance.

Key Project System Components are listed below (click for component specs):

Dowdens Pumping & Water Treatment - Meandu Coal Mine Heavy Vehicle Wash Bay [Tarong, QLD]

 
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Game changing GRUNDFOS SCALA2 PUMPS now at Dowdens

Tuesday, 14 March 2017

Dowdens Pumping & Water Treatment are your local pump experts and are Authorised Grundfos MASTER DEALERS. Dowdens are Mackay's ONLY Authorised Grundfos MASTER DEALERS & Dowdens Rockhampton branch is also an Authorised Grundfos MASTER DEALERS. Grundfos pumps are market leaders, committed to providing new and innovative products that take comfort and simplicity to the next level, for these reasons we sell and recommend the new SCALA2 domestic pump.

Grundfos has long been regarded for their high quality and reliable pumps. The Grundfos SCALA2 takes design innovation, comfort and simplicity to the next level and is set to be a game changer in domestic boosting. The NEW Grundfos SCALA2 is a robust, fully integrated, self-priming pump suitable for use from both above and below ground water sources. The compact system features a pump, motor, tank, sensor, drive and non-return valve in one compact unit that is quick and easy to install.

The SCALA2 is an energy efficient pump featuring an integrated speed controller that ensures constant water pressure regardless of variations in demand or inlet pressure. For those living in areas of poor power supply or those that are sometime affected by power outages, the SCALA2 can also be run on a generator, due to its ability to be able to handle varying voltages.

The variable speed controller also matches the power consumption with the required water output, which also helps to conserve energy and reduce your energy bills. To protect the pump and help ensure a long life, the SCALA2 includes a range of protective features. Dry run protection automatically stops operation when the water source runs out, to help prevent damage, and the anti-cycling feature detects any unnatural cycling and alerts the user via the protection indicator on the control panel.

Another unique benefit of the SCALA2 is its quiet operation, thanks to the permanent magnet motor and water cooling technology. The high efficiency motor is significantly quieter than traditional speed-controlled motors and the SCALA2 is cooled by the water it pumps, eliminating the need for a noisy fan. This makes the SCALA2 one of the quietest domestic boosting pumps currently available on the market.

For ease of selection, the SCALA2 suits most domestic pressure boosting applications and is capable of supplying water for small single level homes up to larger multi-storey homes.

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Hydraulically Operated Hard Hose Irrigator

Case Study

Customer: Stevenson Farming

Location: Victoria Plains, QLD

Specifications & Features:

Monsoon Irrigators - the complete solution for Australian irrigation needs

Dowdens Pumping & Water Treatment [Mackay] have delivered a Height Adjustable Hard Hose Boom Irrigator to a local Victoria Plains, QLD Sugarcane Farm. Farmer Ian Stevenson operates a number of sugarcane farms in and around Victoria Plains, QLD. Due to lack of rainfall during the 2015/16 growing season, and a desire to lower his overall irrigation costs Ian decided to purchase a MONSOON 125mm x 540m Hard Hose Irrigator, combined with a RAPTOR 47/55 Folding Boom to better facilitate irrigation of his cane.

Wanting to purchase his new irrigator from a dependable Australian business Ian contacted Monsoon Irrigators, who in turn engaged the Dowdens Mackay Agricultural Sales Team - one of the most experienced Ag sales teams in Australia, with over 125 years of combined irrigation system design and operational experience between them. As a company that has built its foundation on the servicing and development of agricultural pumping systems, Dowdens Pumping & Water Treatment have the experience to engineer a solution to suit any agricultural application.

Brett Hayes from the Dowdens Mackay Agricultural Sales Team had several phone conversations with Ian to begin the investigation and design process for the most appropriate system. Brett then met with Ian in the Dowdens Mackay branch to present the irrigator and irrigation plan that was best suited to Ian's 800 acre property parcel under cane. Ian's experience over many years of irrigation on his property helped both parties recognise the MONSOON Irrigator Dowdens proposed was a perfect match.

Taking into consideration the terrain, the farms location (near the coastline - a high wind region), existing pump capabilities and source water availability (30psi gravity fed via the Eton Water Supply Scheme) and with Dowdens being Authorised Monsoon Irrigator Distributors Brett suggested the MONSOON 125mm x 540m Hard Hose Irrigator & RAPTOR 47/55 Folding Boom.

Monsoon Irrigators - the complete solution for Australian irrigation needs [Victoria Plains, QLD]

Details:

The Stevenson's farm is located in Victoria Plains near Kinchant Dam, meaning their mains water comes via the Eton Water Supply Scheme. Kinchant Dam, situated near Mt Kinchant, 6kms southeast of Mirani, is the only major storage in the Eton Water Supply Scheme. It was constructed to capture runoff water from the small portion of the catchment of Sandy Creek and water pumped from the Pioneer River. Three water harvesting pump stations are located at Mirani Weir below the confluence of Cattle Creek and the Pioneer River, and divert water into an 8km diversion channel into Kinchant Dam.

As this storage dam is predominately used for the irrigation of sugar cane, water from Kinchant Dam is reticulated through open channels and pipelines to the customers by gravity and relift pumping systems. The channel supply system distributes water from Kinchant Dam through 35kms of open earth channels to the various sections of the scheme including gravity fed channels supplying water to Victoria Plains farmers to the east.

30psi inlet pressure and 20psi pressure at the boom (with an average flow of 12L/sec), meant that when Dowdens Mackay Agricultural Sales Team were designing Stevenson Farming's new low pressure irrigation system they did not need to include an electric or diesel booster pump set. This resulted in drastically reduced operating costs for Stevenson Farming as the irrigator can be operated by one man, 24/7 without the need to supply power or fuel to any booster pumps.

The MONSOON Hard Hose Irrigator & RAPTOR Folding Boom is an extremely efficient and reliable low pressure irrigation system that when installed and operated correctly saves farmers water, energy, time and money - whilst increasing overall farm crop yields. Operating off a low pressure gravity fed line of 20psi (at the boom) meant the MONSOON 125mm x 540m Hard Hose Irrigator combined with a RAPTOR 47/55 Folding Boom was perfectly suited for this Victoria Plains farm.

PROMOTIONAL VIDEO DEMONSTRATING RAPTOR FOLDING BOOM - THIS WAS NOT FILMED AT THE STEVENSON'S FARM

Key MONSOON Hard Hose Irrigator & RAPTOR Folding Boom features listed below:

...

For well over 40 years Dowdens Pumping & Water Treatment have been selling & servicing irrigation products throughout Central & Northern Queensland - designing each and every system to improve farming efficiencies, reduce downtime and increase the longevity of pumps / irrigators. CONTACT US today and let us help improve your farms productivity while lowering your overall irrigation operating costs!

Monsoon Irrigators - the complete solution for Australian irrigation needs [Victoria Plains, QLD]
 
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Farm Irrigation Efficiency Case Studies

Tuesday, 27 May 2014

Here are two videos taken from the latest series of 'Irrigation Efficiency' Case Studies produced by the Dowdens Pumping & Water Treatment Agriculture Department.

The first video illustrates the remarkable energy and water use savings that have resulted from a Valley Polyline Pivot installation at Tony Bugeja's local Mackay Sugar Cane Farm located in Homebush, QLD.

The second video illustrates the considerable energy and water use savings that have resulted from a Variable Speed Drive Irrisys irrigation system working in conjunction with a Valley Centre Pivot and Davey pump on John Fox's 300ha Sugar Cane Farm located in Wagoora, QLD.

Click to view more videos from the Dowdens Group YouTube Channel!



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Longwall Boost Pump Station

Case Study

Customer: Anglo American - Australia

Location: Moranbah North Coal Mine - Moranbah, QLD

Specifications & Features:

Anglo American Moranbah North Coal Mine

Dowdens Pumping & Water Treatment's Mackay branch was engaged by Anglo American - Moranbah North Coal Mine to design, engineer and build a boost pump station to supply raw water to the longwall area. Dowdens Pumping & Water Treatment designed and built the longwall boost pump station utilising dual variable speed pumps to enable the station to cater for varying duties as the underground workings progress further away from the station.

Anglo American's Moranbah North coal mine began operation in 1998 as an underground longwall mine and currently supplies 4.5m tonne annually of high fluidity premium hard coking coal mainly for export to iron and steel manufacturers in Japan, Korea and Taiwan.

All design, fabrication, installation & commissioning of the longwall boost pump station was undertaken by Dowdens Mackay's in-house Engineering, Fabrication & Workshop Departments and all electrical componentry of the longwall boost pump station was supplied, installed and commissioned by Major Electrical. With a history of successful installations over the past 20 years throughout the Queensland Mining Sector Dowdens Pumping & Water Treatment have the ability to expertly design / manufacture / install and commission specialised pumping and water treatment solutions that are built primarily in-house & onsite to our client's specific unique requirements.

Dowdens dedicated departments of industry trained engineers, draftsmen, project managers, sales staff and tradespeople including fitters, mechanics, polywelders, machinists, plumbers, electricians and boiler makers enable us to offer an unmatched range of world-class engineering solutions for any type of water management project. We truly are Queensland's premier one-stop-shop for pumping and water treatment systems!

"The longwall booster pump station was taken underground into immediate service after only a couple of days. There is normally a one or two month delay with above ground commissioning for all new units. Since the pump powered up after the first run it has not stopped running and is sitting at only 10% duty. The longwall has cut 128,000 tonnes so far which is exceptional. Any future boost pump orders from Dowdens Pumping & Water Treatment will not require any changes to the design or manufacture saving us both time & money."

Anglo American Australia Representative
Moranbah North Coal Mine
Anglo American Australia - Moranbah North Coal Mine

Moranbah North Coal Mine - Longwall Boost Pump Station

Details:

The pump station boosts water pressure to the longwall currently some 6,000m away. Comprehensive 'pre-challenge' testing was completed prior to the station being transported to site, with all parameters being set during this time. Dowdens internal teams of specialised engineers, CAD draftsmen and tradespeople were able to design and build the station on time and to a tight budget, with Anglo American extremely happy with the work undertaken and product supplied.

Key Pump Station Features:

  • All wiring / electrical installation & commissioning on these pump stations was undertaken by Major Electrical Pty Ltd
  • KROHNE flow meter
  • Pump station utilises four pressure transducers to feed real time pumping data to the computer control
  • Two vertical stage pumps directly coupled to two 45kW motors
  • As the booster pump station was dealing with high pressures all piping and flanges have a 3,000kPa rating
  • Pump station fitted with QDS (Quick Detachment System) lift points - allowing the station to be transferable via the underground Line Eimco
  • Touch screen interface enables underground miners access to real time amperage, bearing temperature and flow rate data
  • The unit operates via a PLC (Programmable Logic Controller) and SCADA (Supervisory Control and Data Acquisition) system meaning it can be remotely operated from the mine control room on the surface, or underground via the unit's electronic controls

Total Water Volume Transfer: 30L/sec @ 80m head (currently)


 
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Sewage Pump System Upgrade

Case Study

Customer: Sheraton Grand Mirage Resort Port Douglas

Location: Port Douglas, QLD

Specifications & Features:

Sheraton Mirage Port Douglas Resort

Dowdens Pumping & Water Treatment's Proserpine branch provide a range of products and services to island resorts throughout the Whitsundays and Northern Queensland; supplying and servicing everything from pool pumps to major sewage treatment / pumping stations and irrigation systems. We pride ourselves on being able to provide a large range of products across all facets of resort infrastructure.

Dowdens Pumping & Water Treatment's Proserpine branch regularly service customers across local off shore resorts, as well as working extensively with mainland tourist attractions and resorts for both sales and servicing. With extensive knowledge and experience in this area we are confident that our team of experts can provide solutions to clients problems. Dowdens Pumping carries a large range of spare parts and our service team are proud to provide comprehensive and professional after-sales service.

Recently Dowdens Proserpine were engaged by Fullshare Holdings (owner / operators of the Sheraton Grand Mirage Resort Port Douglas) to upgrade 5 existing onsite pump stations that had reached the end of their service life. At the projects inception Dowdens Proserpine conducted a thorough audit of the onsite pumping systems - the subsequent detailed report submitted to Fullshare Holdings resulted in Dowdens being awarded the contract to replace the ageing sewage pump stations. Dowdens Proserpine then set about designing a more efficient and reliable sewerage pump system that was to include smaller and more energy efficient Grundfos pumps, resulting in a reduction in the required maintenance and considerably lower overall energy use onsite. Dowdens Pumping & Water Treatment are Authorised Grundfos Dealers throughout the Whitsundays / Mackay / Rockhampton regions.

"Fullshare (owners of Sheraton Grand Mirage Resort & Mirage Country Club) recently engaged Dowdens Pumping & Water Treatment's Proserpine branch to carry out an on-site audit & submit a report on the condition & performance of our 30 year old sewage pump stations. This audit & subsequent detailed report was thorough & included recommended actions, therefore allowing Fullshare to be fully informed on the condition & improvements required to improve the condition & performance of these important components of our asset. Following a Tender process, we engaged Dowdens Pumping & Water Treatment to carry out the recommended upgrade works to the sewage pump stations.

The challenges of the project were met well by Dowdens Pumping & Water Treatment under the management & extensive office / site based efforts of Kevin Krog (Dowdens Proserpine branch) & his industrial workshop team. Such challenges faced were a fully operational Resort & Country Club, difficult access to some stations, 30 year old supporting infrastructure & services including power supplies as well as contending with it being the wettest & most humid time of the tropical year. Kevin was also excellent at assisting us to liase with the Douglas Shire Council for these works. We will continue to utilise Dowdens Pumping & Water Treatment's expertise & personnel at this property when the need arises & would thoroughly recommend them for these types of works."

Scott Conners
Senior Projects & Assets Manager
Sheraton Grand Mirage Resort Port Douglas

Fullshare Holdings (Sheraton Mirage Port Douglas Resort) Sewage Pump Stations Upgrade


Fullshare Holdings (Sheraton Mirage Port Douglas Resort) Sewage Pump Stations Upgrade

Details:

Fullshare Holdings - Sheraton Mirage Port Douglas Resort

Once the design was accepted Dowdens began works that would see 10 new Grundfos sewerage pumps being installed in 5 existing pump stations. The projects scope included supplying and fitting all rails, brackets, lifting chains, concrete pump station lids and non-return valves. Together with the design and installation of Grundfos electronic control panels (Grundfos CU362 Waste Water Controllers) & remote monitoring systems (Grundfos Remote Management [GRM]) which allows for SMS & Email to be sent to relevant site operators alerting them to any faults. The GRM system also allows for system alarms to be reset and pump duties to be modified remotely via any smart-phone or PC. Full product and system descriptions can be viewed below.

The aim of this project was to provide a modern and efficient sewerage pumping system that was energy efficient, reliable, had improved remote monitoring capability and increased level of safety for Dowdens Servicing and onsite technicians. The Dowdens Infield Service Crew began by removing the existing 30-year-old pumps, rails, brackets, lifting chains, heavy concrete lids and control panels. These were replaced with more efficient and reliable Grundfos pumping and monitoring equipment. During installation and commissioning Dowdens had to schedule works to meet the resorts strict operation requirements, ensuring the project proceeded with little to no impact on the resort guests.

The existing concrete lids were damaged and unsafe and needed to be replaced. Dowdens provided 'light lift' aluminium lids with integrated safety grates (pictured below) to minimise the risk of falling into the wet well whilst servicing the pumps. 3 out of the 5 existing control panels were deemed unsafe by Dowdens Electricians and required replacement with new stainless steel panels incorporating the Grundfos CU362 Pump Controllers and Grundfos Variable Frequency Drives on the 2 main pump stations. Dowdens also provided Sheraton Grand Mirage Resort Port Douglas with scheduled servicing of the Grundfos SEV & SE1 pumps; Grundfos CU362 Waste Water Controllers; Grundfos Remote Management [GRM] Systems; Dowdens custom built aluminium lids with safety grates; Stainless steel pump rails; 800kg rated lifting chains & the Backflow protection on wash down taps. The entire project was delivered on time and within budget.

Dowdens Pumping & Water Treatment design philosophy for this project was: Cost Effectiveness - Current Best Practice - Ease of Installation - Simple & Effective Plant Operation - Pump Station Reliability - Advanced Remote Management Capabilities - Reduced Ongoing Maintenance.

Sheraton Grand Mirage Resort (Port Douglas) - Sewage Pump Stations Key Components:

Fullshare Holdings (Sheraton Mirage Port Douglas Resort) Sewage Pump Stations Upgrade

 
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Emergency Irrigation Pivot Repairs

Case Study

Customer: Racecourse Projects

Location: Marwood, QLD

Specifications & Features:

Racecourse Projects - Dowdens Emergency Infield RepairsRacecourse Projects recently engaged Dowdens Pumping & Water Treatment's Mackay 'Infield Service Crew' to undertake emergency repairs to a damaged Valley Irrigation Centre Pivot Irrigator at their Sugar Cane Farm located in Marwood, QLD.

This project began, like most emergency repair jobs do with an unexpected call from our customer. Racecourse Projects rang the Dowdens Pumping Agricultural Sales Team to inform them a Cane Haul-Out Truck had struck the first span of their Valley Centre Pivot. The pivot was now hanging precariously and needed to be repaired immediately. Daryn Gray (Dowdens - Industrial Workshop [Engineering Support]) and Brett Hayes (Dowdens - Agricultural Sales) promptly attended the Marwood site and assessed the pivot. Dowdens advised the pivot needed to be supported or it may have collapsed further. Straightaway the Dowdens 'Infield Service Crew' were onsite to elevate and secure the damaged span.

After speaking directly with the manufacturer of the damaged Valley Centre Pivot (Valmont Industries - Australia) Dowdens confirmed with Racecourse Projects there were no suitable spans for that machine currently available anywhere in Australia. This meant repairs needed to be undertaken promptly before the machine potentially collapsed completely - making any further repair work impossible. Dowdens then promptly engaged a local subcontractor to work alongside the Dowdens 'Infield Service Crew' repairing the machine in situ (whilst still suspended in the air). As the repairs had to be effected whilst the machine was still standing, this required coordination between 2 cranes and a telehandler forklift, along with a man box (attached to the all terrain telehandler) for 2 men to carry out the repairs. All the repairs and commissioning of the irrigator were successfully completed within 2 days of the accident!

Dowdens Pumping & Water Treatment [Mackay] are the sole authorised Valley Irrigation Master Dealers for the Mackay / Whitsunday region enabling access to the best possible pricing and product support, an unmatched range of spare parts & fast-turnaround repairs for all of our customers irrigators.

Dowdens Pumping & Water Treatment Emergency Infield Repairs [Marwood, QLD]

Details:

Dowdens Pumping & Water Treatment's methodology for the Racecourse Projects Centre Pivot Irrigator Repair was: Fast Response Time - Cost Effectiveness - Fast Turnaround Servicing - Ease of Installation - Limiting Product Downtime - Enable Farming to Continue as per normal whilst the Dowdens 'Infield Service Crew' was onsite.

For over 40 years Dowdens Pumping & Water Treatment have been selling & servicing irrigation products throughout Central & Northern Queensland - designing each and every system to improve farming efficiencies, reduce downtime and increase the longevity of pumps / irrigators. As a company that has built its foundation on the servicing and development of agricultural pumping systems, Dowdens Pumping and Water Treatment have the experience to engineer a solution to suit any agricultural application.

The entire project was overseen and managed by the Dowdens Pumping & Water Treatment [Mackay] Agricultural Sales Team. The Dowdens Mackay-Whitsunday Agricultural Irrigation Team of Glenn Agnew, Brett Hayes, Jeff Roberts, Kevin Krog, Mike Sanderson, Eileen Mason and Nathan Cross are one of the most experienced Ag sales teams in Australia, with over 125 years of combined irrigation system design and operational experience between them.


"I just wanted to say thank you to Dowdens Pumping & Water Treatment Mackay for the prompt and painless way in which you managed our irrigator repairs. Your co-ordination between your maintenance team, the contractors and insurance people has been seamless. The way in which this matter was able to be dealt with and resolved so quickly is greatly appreciated."

George Williams
Operating Partner - Racecourse Projects Pty Ltd
Racecourse Projects - Marwood QLD

Dowdens Pumping & Water Treatment Emergency Infield Repairs [Marwood, QLD]

 

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